fg66's Privacy Policy

fg66 places the highest priority on its users' privacy. This privacy policy applies to the use of fg66's website and all related services. When you register on the fg66 platform or use any of our services, you agree to the terms described in this policy.

This policy is designed for users in Bangladesh and has been prepared in accordance with applicable local laws and regulations. For full details on our terms of service, please read the Terms and Conditions page, which contains complete guidelines for using our services.

This privacy policy applies to all of the following:

• Use of the fg66 website and mobile application
• Account registration and login
• Deposit, withdrawal, and payment transactions
• Contacting fg66 via live chat, email, or any other channel
• Using bonuses, promotions, and VIP services

2.1 Information You Provide Directly

When you create an account on fg66 or contact us, you voluntarily provide certain personal information. This may include:

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for identity verification)
• Payment method details — such as bKash, Nagad, or Rocket account numbers
• Relevant bank account details (for bank transfers)

2.2 Automatically Collected Information

When you use the fg66 platform, certain information is collected automatically, including:

• IP address and device information
• Browser type and version
• Activity logs on the platform — such as login times, game sessions, and transaction history
• Approximate location information (IP-based)
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases, we may receive information about you from trusted third-party payment providers or identity verification services. This information is used solely for account verification and security purposes.

fg66 uses collected information only for the following specific purposes:

3.1 Account Management and Service Delivery

Your information is needed to create and maintain your account, verify your identity, process transactions, and keep gaming services running without interruption. Payment-related information is used to securely complete deposits and withdrawals via bKash, Nagad, Rocket, or bank transfer.

3.2 Security and Fraud Prevention

We monitor your login and activity information to maintain account security, detect and prevent fraudulent activity, and protect the integrity of the platform.

3.3 Customer Support

When you contact our 24/7 live chat or email support, relevant information is used to resolve your issue quickly and accurately.

3.4 Promotional Communications

With your consent, fg66 may send you information about bonus offers, promotions, and VIP benefits to your email or mobile. You may opt out of such communications at any time.

3.5 Legal Compliance

Where required to comply with applicable laws and regulations, or to respond to valid requests from government bodies or courts, we may retain and provide necessary information.

The fg66 website uses cookies and similar technologies to help improve your browsing experience.

4.1 Types of Cookies

• Essential cookies: These cookies are necessary to maintain login sessions and for core platform functionality.
• Functional cookies: These cookies are used to remember your preferred language, theme, or other settings.
• Analytical cookies: These cookies collect information to understand how the website is used and to improve our services.
• Marketing cookies: These cookies may be used to show you relevant promotional content based on your interests.

4.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may cause some core features of the platform to stop working.

fg66 has implemented industry-standard technical and procedural measures to ensure the security of your information.

5.1 Data Protection Measures

• SSL (Secure Socket Layer) encryption: All data transmissions are carried out through encrypted channels.
• Data encryption: Sensitive information in storage is kept in encrypted form.
• Access controls: Only authorised personnel have access to your information.
• Regular security audits: Our systems undergo regular security reviews.

5.2 Data Retention Period

Your information is retained for as long as it is needed to provide our services or as required by legal obligations. Even after account closure, some information may need to be kept for a defined period in accordance with applicable law.

5.3 Response to a Security Breach

If a data security breach occurs that may affect your information, we will notify you in a timely manner in accordance with applicable law and take the necessary steps.

fg66 does not sell your personal information to any third party for commercial purposes. However, information may be shared in the following limited circumstances:

6.1 Service Support Providers

Trusted third-party providers that assist with payment processing, identity verification, technical infrastructure management, and customer support have access only to the information needed for their specific tasks.

6.2 Legal Requirements

We may provide relevant information to comply with court orders, valid requests from government or regulatory bodies, or to protect our rights against legal claims.

6.3 Business Changes

In the event of a merger, acquisition, or transfer of assets, user information may be transferred. We will notify you in advance in such situations.

As a fg66 user, you have the following rights regarding your personal information:

7.1 Right of Access

You have the right to know what information we hold about you. By logging into your account, you can view most of your profile information.

7.2 Right to Correction

You have the right to request correction of any information we hold about you that is inaccurate or incomplete. This can be done through your account settings or by contacting our support team.

7.3 Right to Request Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a defined period due to legal obligations or ongoing disputes.

7.4 Right to Object to Processing

You have the right to object to the processing of your information for marketing or other specific purposes. This request can be made through our support team.

All fg66 services are intended solely for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21.

Age verification is a mandatory step at registration. If any user registers with false information, the account will be closed immediately and all associated information will be deleted.

To learn more about responsible gaming and how to protect yourself and family members, please read the Responsible Gaming guidelines.

fg66 reserves the right to amend or update this privacy policy as needed. For any significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending a message to your registered email address
• By showing a notice when you log in to the platform

Continued use of the platform after any changes will be taken as your agreement to the updated policy. If you have any questions about the changes, please contact us before they take effect.

For questions about fg66's various policies and terms, our Frequently Asked Questions (FAQ) section has answers to many common questions.

For any questions, concerns, or requests regarding this privacy policy or the use of your information, please contact us:

• Live Chat: Use the platform's live chat for 24/7 direct support.
• Email: [email protected]

Our support team is available around the clock in both Bengali and English. Data protection requests are generally processed within 30 business days.

For general information about fg66, our values, and how we operate, please visit the About Us page.